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Privacy Policy

Last updated: 11 June 2026

This privacy policy explains how Mark Barber Ltd, trading as Mark Barber Painting & Decorating, collects, uses and protects your personal information when you contact us, use our website or enquire about our painting and decorating services.

Who We Are

Mark Barber Ltd, trading as Mark Barber Painting & Decorating, provides painting, decorating and wallpapering services across Suffolk and Essex.

Business name: Mark Barber Ltd
Trading name: Mark Barber Painting & Decorating
Location: Nacton, near Ipswich, Suffolk
Website: https://markbarberdecorating.co.uk/
Email: mark.barber30@yahoo.com
Telephone: 07770 608226

For the purposes of data protection law, Mark Barber Ltd is the data controller for the personal information we collect and use.

What Personal Information We Collect

We may collect the following personal information when you contact us, make an enquiry or use our website:

  • Your name
  • Your email address
  • Your telephone number
  • Your address or general location, where needed for quotes or work
  • Details about your decorating enquiry or project
  • Any information you choose to send through a contact form, email, telephone call or message
  • Basic website usage information, such as pages visited, browser type and device information

We do not intentionally collect sensitive personal information, such as health information, religious beliefs, political opinions or financial account details through this website.

How We Collect Your Information

We may collect personal information when you:

  • Contact us by telephone, email or online form
  • Request a quote
  • Ask us about our services
  • Arrange a visit or decorating work
  • Use our website

How We Use Your Personal Information

We use your personal information to:

  • Respond to enquiries
  • Provide quotes and discuss potential work
  • Arrange appointments or site visits
  • Carry out painting, decorating or wallpapering services
  • Keep records of customer communications and completed work
  • Manage invoices, payments and basic business administration
  • Improve our website and services
  • Meet any legal, tax or accounting obligations

Our Lawful Basis for Using Your Information

Under UK data protection law, we must have a lawful basis for using your personal information. We usually rely on one or more of the following:

  • Contract: where we need your information to provide a quote, arrange work or carry out decorating services.
  • Legitimate interests: where we use your information to respond to enquiries, keep business records and manage customer relationships.
  • Legal obligation: where we need to keep records for tax, accounting or other legal reasons.
  • Consent: where you have clearly agreed to a specific use of your information, such as receiving marketing updates, if this is offered.

Who We Share Your Information With

We do not sell your personal information.

We may share your information only where necessary with trusted third parties who help us run the business, such as:

  • Website hosting providers
  • Email service providers
  • IT support providers
  • Accountants or bookkeeping providers
  • Payment, invoicing or business administration services
  • Professional advisers, where required

We may also share information if required by law, regulation, court order or another legal process.

How Long We Keep Your Information

We only keep your personal information for as long as necessary for the purposes described in this policy.

Enquiry information may be kept for a reasonable period so we can respond to your enquiry and follow up if needed.

Customer, invoice and payment records may be kept for up to 6 years where required for tax, accounting and legal record-keeping purposes.

If information is no longer needed, we will delete it securely or anonymise it where appropriate.

How We Protect Your Information

We take reasonable steps to keep your personal information safe and secure. This includes using appropriate technical and organisational measures to protect information from loss, misuse, unauthorised access or disclosure.

However, no website, email system or online service can be guaranteed to be completely secure.

Cookies and Website Analytics

Our website may use cookies or similar technologies to help the website work properly, improve performance and understand how visitors use the site.

Cookies are small files placed on your device when you visit a website. You can usually control or disable cookies through your browser settings. Some parts of the website may not work properly if cookies are disabled.

If analytics tools are used, the information collected is generally used in an aggregated way to understand website traffic and improve the website.

Links to Other Websites

Our website may contain links to other websites, such as social media pages or external resources.

We are not responsible for the privacy practices or content of other websites. You should read the privacy policy of any external website you visit.

Your Data Protection Rights

Under UK data protection law, you have rights in relation to your personal information. These may include the right to:

  • Ask for a copy of the personal information we hold about you
  • Ask us to correct inaccurate or incomplete information
  • Ask us to delete your personal information in certain circumstances
  • Ask us to restrict how we use your information in certain circumstances
  • Object to how we use your information in certain circumstances
  • Ask for your information to be transferred to another organisation in certain circumstances
  • Withdraw consent where we rely on consent to use your information

To exercise any of these rights, please contact us using the details below.

Contact Us

If you have any questions about this privacy policy or how your personal information is used, please contact:

Mark Barber Ltd
Trading as Mark Barber Painting & Decorating
Nacton, near Ipswich, Suffolk

Email: mark.barber30@yahoo.com
Telephone: 07770 608226

Complaints

If you are unhappy with how we use your personal information, please contact us first so we can try to resolve the issue.

You also have the right to complain to the Information Commissioner’s Office, the UK regulator for data protection.

Information Commissioner’s Office
Website: https://ico.org.uk/
Telephone: 0303 123 1113

Changes to This Privacy Policy

We may update this privacy policy from time to time. Any updates will be published on this page with a revised “last updated” date.